Receptionist - State Farm Agent Team Member Indianapolis - IN

Receptionist - State Farm Agent Team Member

Full Time • Indianapolis - IN
Responsive recruiter
Benefits:
  • License Reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 1997 and currently lead a team of three. Over the years, I’ve built an agency focused on consistency, strong relationships, and serving our community at a high level.

I’m a graduate of Ball State University, where I earned my B.S. in Business Management and competed as a Division I athlete for four years.

I’m married with four children and one grandchild, and family plays a big role in everything I do.

I stay very active in the community by coaching youth basketball, football, soccer, and baseball, as well as mentoring local youth. I’m also a proud member of Kappa Alpha Psi. Giving back and helping others grow is something I’m deeply passionate about.

Our agency offers flexibility, free snacks and coffee, professional and personal development, a strong focus on health and wellness, and regular team-building events. We believe in creating an environment where people feel supported and set up for success.

Our culture is team-oriented, knowledgeable, and accessible. We live by the motto “Be the best you,” and I’m looking for someone who brings that same mindset. The right person will be dependable, customer-focused, and a self-starter who is motivated to grow. If you’re looking for a supportive environment where you can develop your skills, contribute to a strong team, and make an impact in your community, this could be a great fit for you.

ROLE DESCRIPTION:
Scott Nichols - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $39,000.00 - $42,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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